General Data Protection Regulation (GDPR) Compliance at Swanlana

At Swanlana, we prioritize the protection and privacy of your information. As a Data Controller, we adhere to the regulations set forth by the General Data Protection Regulation (GDPR). Our legal basis for collecting and utilizing personal information is determined by the nature of the information and the context in which it is collected:

  1. Contractual Necessity: Swanlana may collect and use your personal information to fulfill contractual obligations with you. This includes situations where the processing of data is essential for delivering services or products you have requested.
  2. Consent: When you provide us with personal information, you may give explicit consent for Swanlana to process that information for specific purposes. We ensure that your consent is obtained transparently and that you have the option to withdraw it at any time.
  3. Legitimate Interests: Swanlana may process your personal information when it is in our legitimate interests to do so. This includes improving our services, ensuring the security of our platform, and communicating effectively with our users.
  4. Legal Compliance: We collect and retain personal information as required by law. This includes meeting our legal obligations, resolving disputes, and enforcing our policies to maintain a secure and trustworthy environment for our users.

Data Retention

Swanlana is committed to retaining your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We maintain and use your data to comply with legal obligations, settle disputes, and enforce our policies.

Your Rights as an EEA Resident

If you are a resident of the European Economic Area (EEA), you possess certain data protection rights. To exercise these rights or inquire about the personal information we hold about you, please contact us. Your rights include:

  1. Access: You have the right to access the personal information we hold about you.
  2. Rectification: You can request corrections or updates to your personal information.
  3. Objection: You have the right to object to the processing of your personal information.
  4. Restriction: You can request the restriction of processing your personal information under certain circumstances.
  5. Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  6. Withdrawal of Consent: If processing is based on your consent, you have the right to withdraw that consent at any time.

Swanlana is dedicated to ensuring the security and privacy of your data. We continuously strive to uphold your rights and maintain transparency in our data processing practices. If you have any inquiries or wish to exercise your data protection rights, please don’t hesitate to contact us. Your trust is paramount, and we are committed to safeguarding your personal information in accordance with GDPR regulations.